Privacy Policy
PRIVACY NOTICE
Last updated: June 30, 2026
This privacy notice for Behind the Score ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you visit our website at http://www.behindthescore.org or purchase our online courses.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@behindthescore.org.
SUMMARY OF KEY POINTS
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, such as when you register an account, subscribe to our newsletter, or purchase courses.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We do not receive any information from third parties other than our payment processors (Stripe/PayPal) confirming your transaction status.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you (including sending emails about your courses or promotions), for security and fraud prevention, and to comply with the law.
With whom do we share personal information? We only share information with essential service providers who help us run our site (such as payment gateways and website hosting platforms). We never sell your data.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products, or when you contact us directly.
Personal Information Provided by You: We collect names, email addresses, and usernames.
Payment Data: We collect data necessary to process your payment if you make purchases. All payment data is securely handled and stored by our payment processors: Stripe and PayPal. You may find their privacy notice links here: Stripe Privacy Policy and PayPal Privacy Policy. We do not store your raw credit card numbers on our servers.
Information automatically collected
We automatically collect certain technical information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name) but includes:
Log and Usage Data: IP address, browser characteristics, operating system, language preferences, referring URLs, and details about how and when you used our website.
Device Data: Information about the computer, phone, or tablet you use to access our site.
Cookies and analytics: We use cookies and similar technologies to maintain your logged-in session, remember your course progress, and support checkout. We also use Google Analytics 4 (Google LLC) to understand how visitors use our site.
Cookie preferences: When you visit our website, you can choose Essential or All using our cookie banner. Essential includes required site cookies plus privacy-conscious site analytics through Google Consent Mode (limited measurement without analytics cookies where supported). All includes everything in Essential plus full analytics cookies and related advertising storage signals through Google Consent Mode. You can change your choice by clearing site data in your browser or emailing support@behindthescore.org.
Google Analytics may process limited or full usage data depending on your choice, such as pages viewed, approximate location (country or region), device and browser information, and referral source. Google may process this data in the United States and other countries. See https://policies.google.com/privacy and https://marketingplatform.google.com/about/analytics/terms/us/.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for the following specific reasons:
To facilitate account creation and authentication: To allow you to create an account, log in, and access your purchased courses.
To deliver and facilitate delivery of services: To manage your course enrollment and track your learning progress.
To send administrative information: To send you receipts, course updates, and changes to our terms or policies.
To send marketing communications: We may use your email address to send you special offers, new course trailers, or educational resources. You can opt-out of these marketing emails at any time using the "Unsubscribe" link inside the email.
To protect our Services: To keep our site safe from fraud, spam, and unauthorized access.
3. WHAT LEGAL BASES DO WE RELY ON?
If you are located in the EU, UK, or Canada, we only process your personal information when we have a valid legal reason to do so under applicable laws (such as GDPR or PIPEDA):
Consent: You have given us clear permission to process your data for a specific purpose (e.g., subscribing to a newsletter).
Performance of a Contract: Processing your data is necessary to fulfill our service to you (e.g., providing access to a course you paid for).
Legitimate Interests: Processing is necessary for our reasonable business interests (e.g., improving user experience or preventing fraud), provided it does not override your fundamental rights.
4. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, or as required by law (such as for tax or accounting purposes).
Generally, we retain your data as long as you maintain an active account with us. If you choose to delete your account, we will delete or anonymize your information from our active databases, except for cached or archived copies necessary for legal and financial compliance.
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented reasonable and appropriate technical and organizational security measures designed to protect the security of any personal information we process.
However, please remember that no electronic transmission over the Internet or information storage technology can be guaranteed 100% secure. Transmission of personal information to and from our Services is at your own risk, and you should always access our site within a secure network environment.
6. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your geographic location (such as the EEA, UK, Canada, or certain US states), you have specific rights regarding your personal data. These generally include the right to:
Request access and obtain a copy of your personal data.
Request correction (rectification) or erasure (deletion) of your data.
Restrict or object to the processing of your data.
Withdraw your consent at any time (if we are relying on consent).
To exercise any of these rights, simply email us at support@behindthescore.org. We will review and act upon your request in accordance with applicable data protection laws.
7. CALIFORNIA (CCPA) PRIVACY RIGHTS
If you are a resident of California, you are granted specific rights under the California Consumer Privacy Act (CCPA).
Categories of Personal Information We Collect:
Identifiers: Name, email address, username, and IP address (Collected: YES)
Commercial Information: Transaction histories and purchase details (Collected: YES)
Internet/Network Activity: Website browsing history and interactions with our platform (Collected: YES)
All other categories (Biometric, Geolocation, Professional/Employment, Education data): (Collected: NO)
We do NOT sell your personal information to third parties. We do not share your data for cross-context behavioral advertising.
8. DO WE MAKE UPDATES TO THIS NOTICE?
Yes, we may update this privacy notice from time to time to stay compliant with relevant laws or to reflect changes in our services. The updated version will be indicated by an updated "Revised" date at the top of this page.
9. HOW CAN YOU CONTACT US?
If you have questions, comments, or requests regarding this privacy policy or your data, you can reach us at:
Email: support@behindthescore.org
Website Contact Support: https://www.behindthescore.org/pages/support